Refund policy

Last updated: March 2026

At Montelleart, every artwork is individually hand-painted after your order is placed. Each painting is created with care and devotion, making every piece unique and meaningful.

Because our paintings are handmade and created specifically for each order, our return and refund policy differs from standard retail products.

Please review the policy below.

30-Day Satisfaction Guarantee

We offer a 30-Day Satisfaction Guarantee starting from the date your order is delivered.

If you are not satisfied with your artwork, please contact our support team and we will review the situation and work with you toward an appropriate solution.

Depending on the situation, we may offer:

• A partial refund
• A full refund when appropriate

Our goal is to ensure every customer has a positive experience with our artwork.

Artwork Preview Before Shipping

Before your painting is shipped, we will send you a preview photo of the completed artwork.

At this stage you may:

• Review the painting
• Request minor adjustments if needed

This process helps ensure the artwork meets your expectations before it leaves our studio.

Once the artwork has been approved and shipped, further adjustments are no longer possible.

Customized & Approved Artwork

Each painting from Montelleart is a hand-painted religious artwork created specifically for the customer.

Once the artwork has been:

• reviewed by the customer
• adjusted if requested
• approved for shipment

it becomes a customized and finalized artwork.

Because of the personal and spiritual nature of religious artwork, and the preview-and-approval process before shipping, approved paintings are not eligible for return after delivery.